Metro-North Cites Human Error For Thursday's Stoppage

  • Comments (8)
Metro-North says human error is to blame for the system-wide service interruption on Thursday, Jan. 24. Photo Credit: File photo

WESTCHESTER COUNTY, N.Y. -- Officials from Metro-North released a statement Friday afternoon citing human error during an electrical repair project as the reason a service interruption stopped all trains in Westchester County on Thursday. 

Metro-North said that computers tied to the system lost reliable power at approximately 7:45 p.m when one of the two main power supply units was taken out for replacement. Technicians did not realize a wire on the other power supply unit was disconnected. 

The power disruption forced more than 50 trains on all three lines were forced to stop at the nearest stations and wait until a backup power supply could be connected. 

All trains had light, heat and power during the disruption, and no customers were ever in danger during the outage, according to Metro-North. 

Repairs were made by 9 p.m. and trains began moving by 9:30 p.m., but delays persisted throughout the evening hours. 

Click here to read the full Metro-North statement. 

  • 8
    Comments

Comments (8)

ganeshaspa:

Quit a few signs of disaster lastly, they should do something before other seriios thing happened

tjkoovalloor:

CONSISTANT HUMAN ERRORS HAPPENING TO METRO- NORTH ON A DAILY BASIS. SOME THING HAS TO BE DONE BY THE FEDERAL GOVERNMENT URGENTLY, OTHER WISE IT MAY CASE MORE DAMAGES TO THE PUBLIC, AND MAY CAUSE LOSS OF LIFE TOO.

larry.goodwin.73:

Humans will make mistakes. Maintenance should never be performed during Rush Hour

Activist Bill:

Will the humans who erred, be fired for their negligent actions that caused major disruptions to the rail service and unnecessarily inconvenienced thousands of riders? I doubt it.

Seemore:

I did similar work. There is always a fail safe backup for a number of reasons. The obvious, when one goes down there is standby. Another reason, when doing routine maintenance, go to standby. Two red flags. The standby was not checked thoroughly before switching it, and last man working on standby never restored it properly. So either two crews were lax, or same crew worked it and screwed up twice. I would guess someone is getting time off, or permanent vacation.

Native New Yorker:

Sounds like the Obamacare web site - we need Senator Schumer on the job - oh no, it is a government agency.

Boilermaker:

Can they blame Con Edison for the power disconnect ? Who is running the MTA Power Department?

Chris P.:

So in other words, last night 50 trains were halted, trapping thousands of people, due to Metro North's total complete incompetence.

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